Common problems can include Broken Springs, Stripped Gears, Bad Rollers, New Doors and Motors that may need repair.

It’s been a long day at the office and you are fighting traffic on your way home. Your mind is racing about what to make for dinner and which groceries you need to pick up to prepare it, the piles of laundry that need to be done, the kids’ soccer game that you have to make drinks for, and the 8 dozen cupcakes you have to make for the school bake sale tomorrow.

Finally home, you pull into the driveway and press your garage door opener and nothing happens. So you press it again and still nothing. Starting to get frustrated because you need to unload the groceries and make dinner before the soccer game, you press it one more time. After all, the third time is always the charm. NOTHING!!! So you dig out your keys with your hands full, lug everything in through the front door while tripping over toys and pets. You make your way into the kitchen which is right beside the garage and ponder what could possibly be wrong with your garage door. How many of you has this happened to? It’s probably a common problem.

There could be a number of reasons why your garage door will not open. It can range anywhere from a dead transmitter battery to a broken spring. I’m going to go through all different possibilities so that you can better determine what the problem is.

Let’s start with the easy one, dead battery. Simple solution, change the battery in your transmitter and reprogram it. Press the bottom and one of two things will happen: 1) your garage door will open or 2) your garage door will not open. If the door will not open, there are a few things you can check for.

Look at your springs. There are 2 different types of springs; extension springs (which are located on either side of your track) and torsion springs (which are located directly above your door on a shaft). These pictures are examples of a broken extension spring and a broken torsion spring. If ever you see this occur, ALWAYS call a trained professional. When dealing with springs, it can be very dangerous due to the tension built up behind them. Picture this, your door is your body and the springs are your muscles. Without muscles, it is impossible for your body to function properly. The same goes for your garage door as well.


Now, let say your springs appear to be fine, that’s when you should turn your attention to the garage door operator.  Pull the red cord till it clicks (not always straight down, but sometimes in the direction of the motor or the door).

Once again there are several things to look for. The most obvious is a hanging chain. This can happen if you have a stripped gear which occurs when the teeth on the gear wear down and there is nothing for the chain to catch on. The gear is inside the motor and when it spins it pulls the chain, along with the help of the springs, to move your door up and down.
In spite of your evaluation, the physical appearance of your motor seems fine, the chain is tight and there doesn’t seem to be anything wrong with the gear. There is a good chance it is your logic board, or in other words, the “brain” of your operator. It has recently stormed and was hit by lightening your logic board will need to be replaced or sometimes the whole unit will need to be replaced.

These are just a few signs to look for when your garage door is on the blink. Call us at Golden Garage Door Services for a FREE estimate. We’ll send a technician to your house to help discover the problems and possibilities. They are not only knowledgeable and professional but licensed and insured.


However, these are just some of the problems homeowners may encounter. Our job is to determine if garage door repair or replacement is needed. We will give you your options and help you make the right decision. Our technicians ensure you understand what is going on with your garage door and operator and welcome any questions you may have. Same day service on most repairs. And as always, no service charge with repair.